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UX in Israel - a response

Ouriel Ohayon just wrote an important post about UX in Israel.
Generally I agree. UX in Israel is skimpy… although slowly growing (slower than was expected), it is still far behind the US. Sorry Lea, you are right about CraigList and such, but still UX in the states, is wider in skills (research, UX, visual, etc) and deeper in perception. A glimpse at education programs will easily reveal some of the differences.

But Ouriel post contain the exact pitfalls it describes – from top to bottom…
At the top is the header. UI ? that is an Israeli title. US professionals are using  UX (user experience) and IxD (interaction design).  You may say it is just a terminology thing, but I would argue that it does say something about how we view our profession. We design experience and interaction and not the interface. If we call ourselves UI designers then this is how we are perceived – and then the requirement is a great UI guy or a graphic design with UI knowledge (a recent job posting I just saw), instead of a UX team.

At the bottom (last but not least) the beginner tips.  These are great tips exactly for a UI guy (not even a great one).
Reading - The reading is  cool but limited. If you want to read about UX try this short list of UX blogs you should read (including Smashing magazine and others), or go over one or two reading lists for the top UX books (there are more of course).
Doing - To start the design process with a Balsamiq mockup will not pass for a good UX process by any standard…
What about user research, workflows, personas, story board… See the classic The elements of UX (even if a little outdated) by J.J. Garrett or the UPA well known poster for Designing the User Experience, these two will give a beginner some insight on the UX process. I’m not saying you must start doing it all, I’m a realistic J, but I think that even as a beginner, you need to have an idea about best practices before you start. And still whatever you do and how limited resources are, you need a phase of research before you start prototyping!

from: UPA – Designing the user experience

from: JJG dot Net – Elements of user experience

Comments (2)

Nov 24, 2009
barakdanin said...
Nurit,
The fact that Uriel does or doesn't know the UX methodology doesn't reduce the validity of his claims. You don't have to be a good actor to identify good acting (or to know some details of what it takes to be a good actor).

Many Israeli software/internet companies and many entrepreneurs have never even heard the term UX. I think the line Ouriel draws between Israel's strong background as a technological greenhouse and the state of UX in is correct. The value of good engineering is obvious and well-known, and there's plenty of knowledge to build new products on. Since UX is not taught in Israel as it should - in a cross-disciplinary professional program - there is little chance of change happening.

Regarding UI vs. UX terminology, I completely agree. But look at the name of the Israeli usability organization (UPA) - it's incorrectly translated to Hebrew as "the usefulness professionals association" instead of "Usability professionals..." (שימושיות vs. שמישות) . And besides, its agenda is usability, which is only a subset of UX. So if the only professional organization is mis-named and is not focused on UX, and if there is no serious UX training program, how can the Israeli software industry be any different than it is today? There's a lot of important work to be done here.

With the help of some good people, I've started an initiative that will attempt to raise the awareness of UX in Israel. Can't say much yet, but more details will be published in a few days in the temporary blog:
http://www.uex.co.il (Hebrew only, sorry)

Nov 25, 2009
Nurit Peres said...
Barak, thank you for coming.
I think we are in agreement on all issues raised ! Really.
I believe that we as UX designers should try and lead the field to higher (highest?) standards, and we should do it on every opportunity we have. It is only with our consistent involvement that there is a chance for a change. The rest of the industry will always be a step behind, that is also the case in other places (i.e. US). So if we are talking about UI in Israel, then developers and entrepreneurs will be satisfied with even less...
Looking forward to hear more about your initiative!
Nurit

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